The Raffles Nursing Professional Practice Model (PPM) represents a comprehensive framework for nursing excellence, which uniquely addresses the key components of nursing practice in Raffles Medical Group.
What is a Professional Practice Model?
The Raffles Nursing PPM prioritises patient-centric care as its core principle, shaped by collaborative teamwork within the organisation. The model serves not only as a framework for delivering healthcare but also as a commitment to being a trusted partner in our patient’s healthcare journey. It aims to promote nursing excellence by setting standards and guiding principles that enhance patient care and overall healthcare outcomes. The emphasis on stewardship reflects a responsible and proactive approach to managing patient health, integrating teamwork, and professional dedication to achieving the highest standards of quality patient care.
Why is it important to have a model?
Having a PPM is essential because it provides a clear framework that defines and enhances the components of our nursing practice, giving meaning to our daily responsibilities. At Raffles, our PPM unifies nursing practices across the system, represented by the acronym "RAFFLES." This approach ensures consistency, fosters excellence, and elevates the quality of care we provide.
The values of “RAFFLES” outlined below, significantly influences patient-centred care and aligns with our motto, "To our patients, our best," in the following ways:
| R | Responsibility | Encouraging our nurses to be responsible advocates in nursing care towards their patients. |
| A | Accountability | Encouraging our nurses to be accountable and responsible in their care of patients. |
| F | Flexibility | Inculcating in our nurses a flexible & open mind towards nursing care and implement creative nursing interventions for better patient outcomes. |
| F | Fortitude | Building a good fortress of nursing workforce in our community and to inculcate a sense of assertive drive to lead in good patient care. |
| L | Leadership | Promoting nursing leadership in our nurses to drive and lead. |
| E | Empowerment | Empowering our nurses with a voice and assertiveness to help improve patient outcomes and promote their own well being . |
| S | Stewardship | Valuing our nurses as patient advocates and to lead as good stewards of quality patient care. |
PPM Framework
The framework of our PPM is instrumental in guiding our nursing strategic plan by:
Upholding core values: It reinforces our commitment to our core values and supports our vision and mission of enhancing patient experiences through impactful service.
Cultivating a culture of excellence: By establishing clear standards for nursing care, it encourages continuous improvement and promotes accountability. This framework empowers nurses to deliver the highest quality of care, fostering superior standards of practice.
Defining nursing practice components: It clearly highlights the essential elements of nursing practice, ensuring effective delivery of care across the organisation.
Enhancing patient satisfaction: It boosts staff morale by recognising achievements and fostering a positive work environment that keeps nurses engaged and motivated. Additionally, it encourages open communication, allowing nurses to share their ideas and concerns.